Welcome to the Fixio support portal

Help is at hand!

Please do not send support requests to personal staff email addresses. We can’t guarantee our response times if you do.

Web chat is available by clicking on the orange speech bubble bottom right of this page.

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    Email Us

    Good old fashion email. Click to start an email to support.

    mail us
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    Call Us

    You can click below to call on mobile or call us using 01273 921 229

    click to call
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    Raise a Ticket

    Submit a help request by completing a form.

    raise a ticket

Admin Forms

Please use the relevent form when you need.

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    New Starter

    Use this form when you have a new staff member and you want us onboard them.

    New Starter
  • Stylized black and white illustration of a doughnut with sprinkles, a coffee cup, and a cream puff on a plate.

    Leaver

    Use this form when a staff member has left the company.

    Leaver
  • A cartoon illustration of a fiery sword with flames at its blade, crossed with a shield that features a tribal design.

    Authorised Individual

    Complete this form if you want to add or change the person we accept account changes from.

    Auth Form
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    Support Onboarding

    Use this form if you’ve just signed up for Fixio support and we’ve asked you complete it.

    Onboard Now